Privacy Policy

1. Information We Collect

When you interact with Summit Supply Co., we may collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping/billing address when you place an order or contact us.
• Payment Information: Payment details are processed securely through our payment processors. We do not store full credit card numbers on our servers.
• Usage Data: Pages visited, time spent, browser type, and device information collected automatically when you use our website.
• Communications: Messages you send us via our contact form, email, or social media.

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Communicating about your order status, shipping, and delivery
• Responding to your inquiries and customer support requests
• Sending promotional emails (only if you opt in)
• Improving our website and customer experience
• Complying with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, including:

• Payment processors (e.g., Stripe, PayPal) for secure transaction handling
• Shipping carriers for order delivery
• Email service providers for transactional communications
• Analytics services for website improvement

All third-party partners are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements (only with your consent)

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. Order records are typically retained for 7 years in accordance with Canadian tax laws.

6. Your Rights (PIPEDA)

As a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to withdraw consent for non-essential uses of your data
• The right to file a complaint with the Office of the Privacy Commissioner of Canada

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure payment processing, and restricted access controls.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: shakyaowusu4@gmail.com
• Address: Summit Supply Co., Calgary, Alberta, Canada